Delivery

Delivery charges are added to your order when you proceed to check out.

  • Standard delivery is 2 working days by courier and costs £7.99.
  • Next working day delivery for £11.99.

All deliveries must be signed for, so it is advisable to ensure somebody will be available to do so at your chosen delivery address.

International deliveries are also available, please contact us for details.


All orders for Next Day Delivery must be placed and funds cleared by 12pm. Next day delivery only applies to working days, Monday to Friday. Bank holidays are not included.

*Please note that not all items are available for direct delivery. These items will be marked accordingly. For more information please call us on 0208 341 9222

Accessibility

You must state all necessary requirements and restrictions that may affect your delivery when you place your order. Unless stated otherwise, it will be assumed that the delivery address will be fully accessible.

Delivery times
Deliveries are made between 8.00am until approximately 6.00pm GMT, and will be delivered by standard courier van.

Delivery times are approximate, and any requests for an Estimated Time of Arrival will be at the courier’s discretion. IstoriaLED cannot be held responsible for specific delivery times.
No liability can be accepted for costs caused by late deliveries or for any other reason.


On arrival
Please inspect all goods immediately on delivery.

ALL deliveries must be signed for.

If you are unfortunate enough to receive a damaged or missing item, please make sure that it is noted on the courier’s paperwork. No claims for damaged or missing items can be made after the courier has left the delivery address, unless they have been noted and signed for as damaged or missing. All claims must be made within 7 days of receipt of goods. Goods refused on delivery that are found to be undamaged on return to us will incur the return delivery charge where applicable

 

 

IstoriaLED catalogues

IstoriaLED's collection of product catologues are available to download.

View available catalogues

Trade Customers

If you are interested in trade prices on IstoriaLED products, or would like to become part of our a Stockist network please contact us. If you are a trader, we can offer you competitive pricing and discounts on our products. Tick the box on the form to register as a trade account. Our team will then verify you are trading and confirm when you can access trade pricing.

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