Privacy Policy

IstoriaLED are totally committed to protecting the privacy of our site visitors and customers. IstoriaLED are customers themselves of other Inteet sites and fully appreciate and respect the importance of privacy on the Inteet. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. Arranging for a product to be sent to you.

Your Consent
We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, post & telephone we may occasionally update you on news and special opportunities via e-mail, post & telephone.

Communication & Marketing
By becoming a member of a Jordan Andrews and providing Jordan Andrews with your email, postal address, telephone number you consent to receive communication from us about our latest products and special offers (Our emails refer to your Jordan Andrews membership and the products & services we offer including clothes, jewellery, sunglasses, accessories etc.) which we think may be of interest to you, the information may also be used to notify you of products and services of third parties, which may be of interest to you.

Opting out of Communication
All Jordan Andrews members have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to receive marketing (emails, postal, telephone) from us and/or selected third parties we recommend you opt-out by visiting ‘Your Details’ in ‘Your Account’ on the IstoriaLED website. You can access ‘Your Account’ once you register and login. Simply register/login to IstoriaLED and you can then tailor the communications (emails, postal, telephone) you would like to receive.

Checking your details
If you wish to verify the details you have submitted to IstoriaLED you may do so by contacting us via the e-mail address, or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information - write it down and keep it somewhere safe.

What are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit IstoriaLED, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Contacting us
We are always pleased to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to retu to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement please do not hesitate to contact a customer service member of IstoriaLED, who will be delighted to answer any questions you may have.

You can either contact us by post:
IstoriaLED
Jordan Andrews
80 Park Road
Crouch End
London
N8 8JQ
United Kingdom

By Telephone on 020 8341 9222 or by emailing info@istoriaLED.com