Returns Policy

Returns policy

Returns and cancellation can be made within 7 calendar days for a full refund, excluding postage paid to receive the items or paid to send back the items. Items can be returned to the below address, please enclose a note with your order details.

Jordan Andrews

80-82 Park Road

Crouch End


N8 8QJ


Faulty items

We guarantee the IstoriaLED products sold, if you have a problem with any of your items with your guarantee period please contact us so we can discuss the problem and find you a suitable solution.  We can’t guarantee the installation of the equipment used with our products, if the fault is with a 3rd party products and that affects our lamps we may not be able to replace your damaged equipment. If you have an issue you would like to discuss please contact us.


t 0208 341 9222